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Please search for an answer to your question before submitting it here; we receive so many cleaning questions that we currently don’t have the manpower to reply to the ones that have already been answered – thank you for understanding and for helping keep this service free to all! 🙂

If you’ve searched and not found your answer, ask us your cleaning question below – be specific about material types, stain types, and upload a couple of pictures if you can:

  • What should we call you?
  • So we can contact you about your question.
  • Please provide as much information as possible - what materials are involved? How old is the stain/issue? What have you already tried?
  • Help us help you by sending us pictures of the problem. Load this page on your smartphone and you can upload directly from your camera.
    Drop files here or
    Accepted file types: jpg, jpeg, Max. file size: 16 MB, Max. files: 6.
    • Your images may be helpful to others with similar problems. Check the box to grant us permission to publish the images you upload on the site within a cleaning guide. (If you don't, we will respect your wishes and keep it private)