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Please search for an answer to your question before submitting it here; we receive so many cleaning questions that we currently don’t have the manpower to reply to the ones that have already been answered – thank you for understanding and for helping keep this service free to all! ๐Ÿ™‚

If you’ve searched and not found your answer, ask us your cleaning question below – be specific about material types, stain types, and upload a couple of pictures if you can:

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  • Please provide as much information as possible - what materials are involved? How old is the stain/issue? What have you already tried?
  • Help us help you by sending us pictures of the problem. Load this page on your smartphone and you can upload directly from your camera.
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    Accepted file types: jpg, jpeg, Max. file size: 128 MB, Max. files: 6.
    • Your images may be helpful to others with similar problems. Check the box to grant us permission to publish the images you upload on the site within a cleaning guide. (If you don't, we will respect your wishes and keep it private)

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